21+ | Safe Gaming

Responsible Gaming
77app's Commitment

77app believes entertainment should be enjoyable — not a burden. Our responsible gaming policy is designed to keep you protected, informed and happy.

Safe Play

For ages 21 and above only

To open an account on 77app and take part in any form of betting or gaming activity, you must be at least 21 years old. Accounts belonging to minors will be closed immediately. If any minor near you attempts to access our platform, please notify our support team right away.

What is Responsible Gaming?

Gaming is a form of entertainment — not a source of income. Stay aware and respect your limits.

Responsible Gaming means staying aware of your own limits while enjoying online casino or sports betting, and sticking to those limits. At 77app, we want every player to play with enjoyment — and we never want gaming to become a problem.

Gambling is a leisure activity. It is not a way to solve financial problems; rather, it is a way to enjoy entertainment within a set budget. Winning is not guaranteed in every game — that reality must be accepted before you play. 77app is always ready to help you build that responsible mindset.

Remember: Responsible gaming means not chasing losses, not going beyond your set limits, and taking a break when you need one. 77app is always here for you.

Our Protection Tools

The tools 77app provides to keep your gaming experience safe.

Set Limits

Deposit Limit

You can set a maximum daily, weekly or monthly deposit amount. Once a limit is set, it takes effect immediately. A request to raise the limit takes 7 days to come into effect, while lowering it happens immediately.

Take a Break

Time-Out

If you need a temporary break, you can take a time-out from 24 hours up to 30 days. During this period you will not be able to log in to your account or place bets. You cannot return before the time-out period is over.

Long-Term Protection

Self-Exclusion

If you feel that gambling is becoming a problem, you can activate self-exclusion for a period of 6 months up to 5 years. During this period your account will be completely inactive and there will be no option to reopen it under any circumstances.

Loss Control

Loss Limit

Decide in advance the maximum amount you are willing to lose within a set time period. Once that limit is reached, the platform will automatically stop you from placing any more bets — until the limit resets.

Time Control

Session Time Limit

Set a maximum duration for each gaming session. Once the set time has passed, 77app will send you a reminder to take a break. Spending too much time in a game often gets in the way of good decisions.

Reality Check

Reality Check Reminder

A message appears every 30, 60 or 90 minutes showing you how long you have been playing and how much money has been deposited or withdrawn in that session. This reminder helps you make decisions with awareness.

Signs of Problem Gambling

If you notice any of the following signs in yourself, seek help without delay.

Placing more bets after a loss in order to win back the money lost.

Spending more money on gambling than the budget you set.

Hiding your gambling from family or friends, or lying about it.

Feeling restless, irritable or anxious when not gambling.

Gambling by taking on debt or using family savings.

Placing gambling above work, family or health.

Spending far more time in a game than you intended.

Trying to stop gambling but repeatedly failing to do so.

Do you feel that you or someone close to you is showing any of the signs above? Then do not wait — contact 77app's 24/7 live chat or reach us at [email protected]. Our support team speaks Bengali and will guide you in the right direction.

How to Set Limits?

Make your gaming experience safer in just a few steps.

1

Log in to your account

Go to the 77app Login page and sign in with your username and password.

2

Go to Account Settings

Click the profile icon at the top right and open the "Account Settings" or "Responsible Gaming" menu.

3

Choose the tool you need

Deposit limit, loss limit, session time, time-out or self-exclusion — activate whichever one you need.

4

Set your amount or duration

Enter the amount or time limit you want. The system will apply it automatically.

5

Confirm

Save the setting. You will receive a confirmation message for changes that take effect immediately.

6

Get help if you need it

If you run into any difficulty, chat with us in Bengali via 24/7 live chat — our team is always ready.

Tips for Healthy Gaming

These habits will keep your gaming experience enjoyable at all times.

  • Set a fixed budget before you play and do not go beyond it.
  • Never think of gambling as a source of income — it is entertainment only.
  • Finish your important daily responsibilities before sitting down to play.
  • Set a time limit for each session — keep an eye on the clock while you play.
  • Never play when you are under stress, feeling low or angry.
  • Avoid playing under the influence of alcohol or any other substance.
  • Do not place bets immediately after a loss in an attempt to win back what you lost.
  • Never gamble using borrowed money or by taking funds meant for household expenses.

Reach Out for Help

You are never alone — 77app and specialist organisations are here for you.

77app Support Team

Our support team is available entirely in Bengali, 24 hours a day, 7 days a week. They can help you with deposit limits, self-exclusion, time-out or any other responsible gaming matter.

24/7 Live Chat — in Bengali

Professional Support

If you feel the situation has gone beyond your control, seek help from a mental health specialist or counsellor. Various mental health service organisations in Bangladesh provide consultations free of charge or at low cost.

Talk openly with family or trusted friends. Remember, asking for help is a sign of courage — not weakness.

Frequently Asked Questions

The most frequently asked questions about responsible gaming.

No, your account balance will remain completely safe. Once the self-exclusion period ends or the process is completed through customer support, you will be able to withdraw your funds.

Yes, a request to lower your deposit limit takes effect immediately. However, a request to raise the limit takes 7 days to come into effect — this delay is intentional, so that limits cannot be raised impulsively in the heat of the moment.

A time-out is a temporary break — from 24 hours up to 30 days. Once the period ends, your account is reactivated automatically. Self-exclusion, on the other hand, is a long-term measure that can last from 6 months up to 5 years, and there is no option to cancel it before the period is over.

Please contact 77app immediately via live chat or at [email protected]. We will promptly verify that account and take the necessary action. 77app does not permit anyone under the age of 21 on the platform under any circumstances.

Yes, completely free. Deposit limits, session time limits, loss limits, time-out, reality checks and self-exclusion — all responsible gaming tools on 77app are available at no charge to every registered member.

Yes, gambling addiction is a recognised mental health condition and effective treatment exists. Many people have returned to healthy lives through cognitive behavioural therapy (CBT), support groups and professional counselling. Consulting a mental health specialist is the best step to take.

Enjoy 77app Responsibly

Set your limits, stay aware and enjoy our games safely. Whatever your question, we are always here for you.