77app Terms and Conditions
Please read these rules carefully before using our platform — they define your rights and responsibilities.
Important Notice: By using the 77app website and services, you confirm that you have fully read, understood and accepted these terms and conditions. If you do not agree with these terms, please refrain from using our platform.
1 Eligibility and Applicability
These terms and conditions ("Terms") form a legal agreement between 77app ("we", "our", "platform") and each person who uses our services ("user", "you"). These Terms apply to all services, games, promotions and activities on 77app.
77app provides services only to individuals who are legally eligible to receive such services. By using our platform, you confirm that online gaming activities are not prohibited in the jurisdiction where you reside.
2 Account Registration and Eligibility
To open an account on 77app and use our services, you must meet the following requirements:
- You must be at least 21 (twenty-one) years of age.
- You must have your own valid and active personal account.
- All information provided at the time of registration must be true, accurate and complete.
- You may register and operate only one account at a time.
- Only one account is permitted per household or family unit.
Identity Verification
To confirm your identity, 77app may request additional verification documents at any time, such as a national ID card, passport or other government-issued ID. Failure to provide the required documents may result in account suspension or closure.
You are fully responsible for the security of your account. Keep your password and login details confidential and do not share them with anyone. Notify our support team immediately if you suspect any unauthorized access.
3 Age Verification and Protection of Minors
77app follows a strict age verification policy. Access to and use of this platform by anyone under the age of 21 is strictly prohibited.
We believe that responsible gaming is part of a healthy society. If we have reasonable grounds to suspect that a user is under 21, we are able to immediately suspend that account and review all associated transactions.
Warning: Opening an account on behalf of a minor or helping them use this platform is a serious violation and may result in legal action. 77app follows a complete zero-tolerance policy on this matter.
4 Bonuses and Promotional Offers
77app offers various bonuses and promotional offers. All offers are subject to specific terms and may change from time to time. The main terms currently in effect are listed below:
Welcome Bonus
New members will receive a 200% welcome bonus on their first deposit, up to a maximum of ৳20,000. The following conditions must be met to receive this bonus:
- The wagering requirement for the bonus is 10 times (10x).
- The minimum deposit amount is ৳300.
- The welcome bonus cannot be claimed more than once from the same person or household.
- If the conditions for receiving the bonus are not met, the bonus and any associated winnings will be forfeited.
VIP Cashback Program
77app's VIP program has four tiers, each offering weekly cashback benefits:
- Bronze: Up to 0.2% weekly cashback.
- Silver: Up to 0.4% weekly cashback.
- Gold: Up to 0.6% weekly cashback.
- Platinum: Up to 0.8% weekly cashback.
It is possible to advance to a higher tier through regular participation and activity. The amount and application of cashback is at 77app's discretion.
The specific terms of any bonus offer will be stated in the details provided with that offer. 77app reserves the right to modify, suspend or cancel any bonus program at any time.
5 Deposits, Withdrawals and Payment Policy
5.1 Deposits
Funds can be deposited on 77app using the following payment methods: bKash, Nagad, Rocket, Upay and bank transfer. The minimum deposit amount for each method is ৳300. Deposited funds should be credited to your account instantly; if they are not, please contact our 24/7 live chat support.
5.2 Withdrawals
The minimum withdrawal amount is ৳1,000. Successful withdrawals are generally processed within 10 to 45 minutes. Required verification may need to be completed before a withdrawal request is processed.
The following conditions apply to withdrawals:
- Withdrawals may be restricted until active bonus wagering requirements on your account are fulfilled.
- The withdrawal method should generally match the deposit method used.
- Additional verification may be required for suspicious transactions.
- 77app reserves the right to hold any withdrawal if fraud is suspected.
Currency Policy: 77app processes transactions in Bangladeshi Taka (BDT / ৳) only. Transactions in foreign currency are not accepted. All bonuses, winnings and balances are displayed in Taka.
6 Gaming Rules and Fair Play
77app is committed to ensuring fairness and transparency in all gaming activities. All games offered on our platform are developed by accredited software providers and operated in accordance with fair play standards.
Game Outcomes
The outcome of all games is determined using Random Number Generator (RNG) technology. Game results cannot be predetermined or influenced. If you have any objection to a game result, please contact us within the specified time.
If a game result is unclear or unresolved due to a technical error or system disruption, 77app reserves the right to void that game and refund the wager amount. If a connection is lost during a game session, the last recorded state will be considered final.
7 Prohibited Activities and Fraud Policy
The following activities are strictly prohibited on the 77app platform:
- Creating or operating multiple accounts.
- Registering an account with false or misleading information.
- Using multiple accounts for the purpose of bonus abuse or bonus hunting.
- Using any software bots, automated systems or programs to operate games.
- Any misconduct or manipulation intended to influence game outcomes.
- Depositing funds obtained through theft, fraud or other illegal means.
- Using the platform for money laundering or illegal financial activities.
- Engaging in fraudulent behavior toward other users.
- Attempting to hack 77app's systems or gain unauthorized access.
Consequences: Involvement in any of the prohibited activities listed above will result in immediate account closure, forfeiture of all balances and winnings, and legal action where necessary.
8 Account Suspension and Closure Policy
77app reserves the right to suspend or permanently close any account without prior notice in the following circumstances:
- If evidence of a breach of the terms and conditions is found.
- If fraud or dishonest activity is suspected.
- If the user fails to cooperate with the verification process.
- If required for regulatory or legal reasons.
Voluntary Account Closure by User
If you wish to close your account yourself, please submit a request through our 24/7 live chat support. Any remaining balance will be returned after all pending transactions are completed and subject to applicable conditions.
8.1 Self-Exclusion
As part of responsible gaming, if you feel that gaming is becoming harmful to you, you may use our self-exclusion feature. Using this feature will block access to the platform for a set period or permanently. For more details, please read our Responsible Gaming page.
9 Limitation of Liability
77app strives to ensure the highest quality of service on its platform. However, we are not liable for the following:
- Any issues caused by loss of internet connectivity.
- Errors in third-party services or software.
- Unexpected technical failures or system downtime.
- Problems with your own device or network.
- Losses resulting from sharing account details with others.
To the maximum extent permitted by applicable law, 77app will not be liable for any direct or indirect damages.
10 Privacy and Data Protection
77app places the highest priority on the privacy and protection of your personal information. Our platform uses SSL encryption, which keeps all your data and transactions secure.
For details on how your personal information is collected, used and stored, please read our Privacy Policy. The privacy policy forms part of these terms and carries the same obligations.
11 Right to Amend the Terms
77app reserves the right to change, revise or update these terms and conditions at any time. For significant changes, we will endeavor to provide reasonable advance notice.
Continued use of the platform after updated terms are published will be considered acceptance of the new terms. It is therefore advised that you check this page regularly.
Effective Date: The latest version of these terms is effective from January 2026. Previous versions have been replaced by this version.
12 Contact and Dispute Resolution
If you have any questions, comments or complaints regarding these terms and conditions, please get in touch with us. Our support team is available in Bengali 24/7.
Contact Support
You can reach us through the following channels:
- Live Chat: Direct assistance in Bengali, available 24/7.
- Email: [email protected]
We will endeavor to respond within a reasonable time from the date a complaint is submitted. More complex matters may take additional time to resolve.
If a dispute cannot be resolved directly with us, both parties may seek resolution through neutral mediation by mutual agreement.
These terms and conditions constitute the complete agreement governing your participation on the 77app platform. Please enjoy gaming responsibly. If you have a gaming problem, visit our Responsible Gaming page. This platform is for users aged 21 and above only.